We have received your cancellation on behalf of Amanda Hering-we're sorry to hear she won't be exhibiting this year, but we hope to see her back in a future show.
Unfortunately, once an artist has been accepted to the show, there is no refund of booth fee or jury fee. This has been our policy since the beginning of the show, and is in our application as well. I realize this isn't the answer you had expected to hear, and I'm sorry I can't give you a different decision.
Cape Coral Festival of the Arts
Here is my reply:
Thanks for the email. I am very sorry to hear about your policy.
We are aware of the usual policy of shows not to refund jury fees; that's normal and expected. But we were unaware of your policy of not refunding the show fee; perhaps I should have read the application more carefully. I thought that informing you of our decision not to attend this year two months ago would give you sufficient advance notice to refund the booth fee.
I will review your decision with Amanda this evening. This will probably impact on our decision to apply to the Cape Coral show in the future. Most shows accept the jury fee, but don't charge the show fee until an artist decides to attend after being accepted.
We enjoyed participating at Cape Coral for three years in a row and only our decision to attend the Beaux Arts show in Miami prevented our attending again.
I will be copying your email and this reply into a blog in Art Fair Insiders, and will consider a letter to Sunshine Artist magazine. I think the art fair community should be aware of your policy so that other artists are more careful about applying with you in the future.
We're used to paying the jury fee, and then the booth fee once accepted. Cape Coral is an exception and asks for the two fees at the same time in their application. I won't make that mistake again, and suggest that if you are considering the Cape Coral show in the future you take this into account. Your Booth fee will NOT be refunded by the Cape Coral people.
The show's a good show, despite their policy. But my guess is that policies like this are one reason why the community is the foreclosure capital of Florida.
I emailed them back and informed them that I would be posting this (and sending a letter to Sunshine artist). My guess is I won't hear from them again. But if I do, and if they decide to do the right thing and refund our hard earned $185, I'll do the same and make sure we all know about this.