Check Your ZAPP Images

Check Your ZAPP Images

If you've uploaded images to ZAPP since the upgrade, or had anyone upload them for you, check them to make sure they enlarge.

I've been experiencing two issues with uploaded images. I've experienced thumbnails not appearing but the space where the thumbnail should be enlarges when clicking on it. Deleting the file and uploading again corrects the issue.

The other issue is where the thumbnail appears normally but doesn't enlarge when clicking on it. Instead I get an error message, "The requested content cannot be loaded. Please try again later." This is something I've experienced multiple times in the last 24 hours. Again deleting the file and uploading again corrects the issue. But how many times do you test to see if your images enlarge after you upload them and see the thumbnail. at this point I recommend testing every image after upload.
 
Though the person I spoke to at Westaf couldn't duplicate the problems, it took me under a half hour to set up a new ZAPP profile where I uploaded the same image multiple times and experienced the same two problems, including one time where I experienced both problems on the same upload.

To see the results of my recreation of the problems, log into ZAPP and enter the number 1 as both the username and password. Please do not change anything about the images so I can report it to them later today.

Larry Berman
http://BermanGraphics.com
412-401-8100

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Larry Berman
<a href="http://BermanGraphics.com">http://BermanGraphics.com</a>
412-401-8100

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Comments

  • If they enlarge, they'll enlarge anytime. The problem is in the system when the images upload. The try again later is just part of an error message someone wrote that actually doesn't apply. Should be just the first sentence that the requested content cannot be loaded, which is a warning that you need to upload the image again. Actually the error message should be "your image didn't upload properly, please upload it again."

    Larry Berman
    http://BermanGraphics.com
    412-401-8100

  • How incredibly annoying!

    FYI...I just went through all of my previously uploaded images and they enlarge (and have thumbnails) as expected. 

    Of course, that's at this particular moment in time. God only knows what it might be in an hour! SHEESH!

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