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Where to get Tru Vue Framing Glass in Santa Fe, NM

I've just relocated to Santa Fe from Colorado and no longer have delivery of framing glass to my studio in Santa Fe.  This is critical for me as I frame my own work for sale and to ship to galleries.

The only vendor listed on the Tru Vue website in my area was Larson-Juhl, but they don't create accounts if you're not a brick and mortar storefront.

If any of you New Mexico artists who also frame work know of a resource for Tru Vue framing glass, I would appreciate you sending a reply with that information.  I currently have enough to frame for my Boulder gallery, but after that, it might get to be a desperate situation.  

Thank you for any assistance you can offer.

Views: 315

Comment by Larry Sohn on November 2, 2017 at 5:08am
I do my own framing and use Tru Vue, also.
Being in the Northeast, it's not a problem.
Perhaps they will make an exception for you if you can establish legitimacy via your past purchasing history with your previous supplier.
Explain that you are not a new business. Instead you are an established business in this field who has merely relocated your operations.
Comment by C.C. Barton on November 2, 2017 at 9:08am

Thanks Larry,

I gave them my 21 years of framing history and the issues specifically related to relocating, but they are sticking hard to their rule of only brick & mortar can have accounts.  The new accounts manager did say they were reviewing their policies and "may" be able to accommodate me some time in the future...or not.

Perhaps the general changing business landscape from brick & mortar to online might have an impact - I don't know, but it's very frustrating to need to buy a product and not be able to find a resource.

I appreciate your thoughts and taking the time to comment.

Comment by Larry Sohn on November 2, 2017 at 9:40am
I'm sure you checked out other suppliers, further away. The problem being time to acquire product and prohibitive shipping costs.
You might be able to work around by ordering a large volume, in one order, from another distributor. This might negate the shipping costs. However it entails you having the expenditure of much greater capital aND storage of more product, until recouped.
Or....
Approach and build a relationship with a framing shop closer to you. Propose putting your orders in with theirs, so as to increase their buying power. This will benefit them. Furthermore, they might be willing to not depend on a profit on you.
Comment by C.C. Barton on November 2, 2017 at 9:46am

Yes, I have checked out other suppliers farther away.  In fact, I lived in Santa Fe from 2005-2007 and at that time the Colorado company I had been dealing with for years also delivered to New Mexico, but I chose to do business with a company based in Albuquerque.  Now both of those companies have been bought by AMPF and don't make deliveries, but choose to ship instead and won't ship glass because of the breakage problems.

Thanks for your suggestion - if I can't find another source I will definitely look into piggy-backing my order with a brick and mortar here, but I absolutely need the wholesale price to keep my costs down.  I simply can't believe I'm the only artist in Santa Fe who needs this product.  This is a bit nuts.

Comment by Larry Sohn on November 2, 2017 at 10:55pm

I agree with the "nuts" factor.

I try not to use glass, anymore.

The acrylic doesn't shatter and damage the photos during transport. It is a lot lighter in weight. If it gets scratched, it can be polished out.

It costs a lot more, but has it's benefits.

Comment by C.C. Barton on November 2, 2017 at 11:41pm

Hi Larry,

Thank you for the suggestion of acrylic, but I've tried it and don't care for it for my work.  I prefer glass for a variety of reasons.

I don't need to search for a vendor anymore.  The really good news is that a manager at Tru Vue suggested a Phoenix moulding company that delivers to Santa Fe once a week.  I contacted them and they're more than happy to have my business.  Whew...a big fat relief.  I didn't think to look to a different state.  This was a problem I didn't anticipate, and I appreciate everyone's comments and suggestions very much.

Comment by Larry Sohn on November 3, 2017 at 7:08am
How often or difficult have you found the problem of glass breakage, during transport?
I also found the weight to be challenging.
I prefer glass for the clarity and cost. The other factors made it a deterrence for me.
Comment by Barrie Lynn Bryant on November 3, 2017 at 8:06am

You might try Overhead Door of Santa Fe. Overhead Door companies often carry boxed glass lites.

Comment by Barrie Lynn Bryant on November 3, 2017 at 8:12am

Wait a minute...Albuquerque is 65 miles from Santa Fe. What's wrong with you driving an hour or so to get your glass? Plus you get to see the big city lights and have some fun not happening in Santa Fe.

Comment by C.C. Barton on November 3, 2017 at 9:15am

Haha on the 'big city lights' Barrie,

No offense, but I prefer to avoid Albuquerque if I can help it.  Besides, I have a torn rotator cuff and need the delivery.

Overhead door companies generally carry window glass.  I've never heard of one who carried high end framing glass, but I could be wrong.

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