A fellow at Jackson gave me a chip card and we found a small piece of the chip had come off. It messed up my reader and I had to reboot it. The card would not swipe because it had a chip. The solution was enter card data manually. I am using Clover Go reader from First Data.
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Your chip remote reader from the square comes also with a swipe reader. Just plug the little swipe thing in. To be safe I have two chip reader remotes and a swiper. The $40 is cheap and worth more than doing manual entry . I find the chip reader to be very durable and dropped it more than once onto concrete. I also have an I phone and a backup I pad. It doesn't pay to be ready for a great day and then have no way to take credit cards. Backup...Backup,,,Backup
Nope, card was approved manually. Lots of guys out west sit on a pile of cards all day, and they get bent. You could see the corner of the hologram curled up.
Could also be a bad card. Maybe it was tampered with? Most folks carry more than one card? I would write the info down, phone number, CSC # zipcode, etc. just in case, ..
Good to know that might happen to the chip. Thanks for posting, Richard, and thanks for reminding us that there is more than one way to run a card number.
I wonder how the chip got damaged. That seems strange. Seems like you would have to dig that chip to get a chunk of it to come out.
Good you have a back up plan. You always need a back up plan.