Addendum to Issues with Credit Card Issues!

PLEASE NOTE:

1) In my response of 3 hours ago I need to correct a detail I incorrectly mentioned there - that the helpful response to my problem came from Woodforest National Bank (1-800-327-0093) not 1st NB, who acts as their agent - no wonder they were surprisingly pleasant!  

2) If you have a wireless terminal there is a $35 reconnect fee each time, when using it "seasonally" as explained in my earlier post. Make sure to discuss all these angles with Customer Support... after 3 calls to different people on different days there may be a clear picture & consistency of facts? Apply these to your situation regarding months you need to process cards & whether you have wireless or not. Hopefully we do not all come out on the losing end...

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  • Square is great love it and if I'm in a area with no signal for connection just write down their CC information key it in when I get home. No one has yet has had a issue with me doing so. Only a few shows has my phone not worked in. Later

     

    http://www.mikebrownstudio.com/

  • Mine too!! Got my square and droid phone 2 yrs ago...the phone crapped out, but now I have new phone. My old contract is up with previous cc company...no more 43.00 a month in fees...before any transactions. I love my square, and will never use anything else!!

  • Square - 2.75% with card swiped, 3.25 % with manual entry. No other fees or contracts required - why would anyone ever use a 'processor' ever again? Artists of the world shake loose your processor shackles and rented equipment: Get a smart phone and the free dongle from square

    (no I don't work for them. Yes this has increased my business significantly)

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