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40 Questions Blog Series: Question 3 – Booth Theme and Display Furniture

Posted by Michelle Sholund on February 12, 2010 at 11:03am

The next question in this series expands on what was covered in Question 1&2. Now lets talk about booth theme and creating your look using display furniture.


Question 3. What is booth theme and where can “I” find the right display furniture to emulate my theme best suited for the medium I work in?


What is booth theme? The theme of a booth is the environment customers physically enter into to experience ones work allowing for an easy transition from work to booth display in order to create a positive and comfortable buying environment that features ones work, not over powers it. If you have more people saying “wow nice booth” over “what beautiful artwork you have” then may have fallen into this pitfall.


Some common themes are visible in everyday places where you shop or eat. Visit your favorite shops and restaurants and see what theme they are trying to represent. What makes Victoria's Secret feminine and classy? What eco-friendly themes are visible with salons and spas? What makes shabby chic styles what they are at home décor boutiques? Maybe you see a cozy cabin/nature retreat like Caribou Coffee? The idea is when a customer enters a booth it is almost like they are transported to a different place where their troubles are melted away and in the mind frame to shop. Really look at what you create and think about what it tells you – what theme direction are you going in? For instance, leather-work, like belts or purses, may best housed in an environment that is rich looking with nice neutral earth tones and using accessors such as horse or cow hide.


Like mediums will sell with like display furniture. Wood sells well when displayed on wooden tables or shelving. Photographs and other 2D work are great displaed using grid wall or on panels (such as that offered by ProPanels.com) with additional prints housed in a photo bin nearby. Museum type pieces, like sculptures, are ideal on pedestals. Fabric art should be hanging or draped (like silk scarves) rather than messy and displayed in a bin. Pottery is great relaxing on wooden shelving painted black or white or perched on pedestals depending on the type of pottery/ceramic pieces. Using the right display furniture will make you look very professional rather than as an amateur craft artist.


Where can one purchase these display fixtures? First, use the resources you have already – display furniture you own already for instance. There are some great finds at local auctions, businesses that are going out of business, yard sales, antique shops as well as through Craigslist.com . When you have exhausted these resources, it is time to look into websites that specialize in retail display fixtures. Many of these places have ads in art/craft publications or can be found through some simple web searches. A few that I have found, that may work for you, are www.woodlandmarketing.com and www.kddisplay.com for wooden displays, www.warnerusa.com and www.fetpak.com for jewelry displays, as well as www.kc-store-fixtures.com for everything else (including gridwall). These business are only the tip of the iceberg as to many others that specialize in all types of display fixtures.


Lastly, when looking at getting display furniture and accessories for your booth remember that this is easily transportable. Too many times I see exhibitors about to erect a house rather than a booth and carry more display stuff than art work to shows – is this really wise? If you are one person doing these shows, make sure the display is light and easy to set up as well as fit in your vehicle. Rule of thumb, you should be able to have your display up within 1 hour and the rest of the time devoted to merchandising. Next blog topic will cover merchandising tips.


Note: The photo is one I took of from Best Booth Display award winner Sugar Hill (out of VA) from the Summer Four Seasons Fine Art and Craft Market in 2008.

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Questions 1&2 of New 40 Question Blog Series - Developing Your Booth Display Style

Posted by Michelle Sholund on February 11, 2010 at 2:39pm

40 Questions Blog Series: Question 1&2 – Developing your Booth Display Style


To kick off the Blog Series called 40 Questions, the first several questions will cover the area of boothdesign. Booth design covers style, function, cover/protection, andso on. The following questions are all about finding your ownpersonal style which should flow into branding your art/craftbusiness. Do follow along, using a piece of paper or journal andwriting down the questions and answer them as honestly as you cantaking your time when answering them.


Question 1: Picture yourself with a limitless amount of funds to spend however you want.Using that money describe how your ideal booth would look like?Think about color, texture, fixtures, what you have seen atshows that stood out, whatever...


Question 2: Because we all budget our money, are there still ways you can make your dream booth become areality?


I first did this exercise when I worked for Starbucks. I was goingthrough a management program and in efforts to attract more peopleinto the store we were asked how would your ideal store look. Withworking with others in this exercise ideas ranged from having agarden like courtyard cafe seating, aesthetic aquariums, messageboards to promote a local dating service, live entertainment areas,and funky furniture. I still use this exercise and have applied itin designing my own booth display. My current booth design beganwhen I looked at my logo, a dew kissed green leaf with a light bluebackground – tranquil colors. The name of my craft business is Bythe Bay Botanicals and focuses around products that promotetranquility. Staying with this theme it was clear the design neededto be natural, showing off my craft, but still be true to theme. Ishopped for natural pine shelving displays and incorporated two tables, whichI already had. I bought white table coverings that went to theground and a short table covering of ocean blue as well as covered the pine shelves with patio furniture fabric that matched my theme colors. With the additionof some silk flowered vines and lighting I created a display thatmatched my products. This new display not only allowed customers to shop freely and allow more room display my craft, people remembered my business name better and could easily find me at shows at it stood out from the crowd - all that was accomplished through a little bit of change into my booth display.


As you look at your current display you may find you are happy withits design, but need to tweak it a little. Working with dimension, having your work visible at different eye levels can be a great solution. It is a great remedy if you find customersfeeling cramped in your booth. Shelving or stacked crates are just two ideas that can createdimension and doesn't have to be expensive. Think about color –customers are attracted to color and if every booth is acookie-cutter white booth with white table covering (one after another)you will loose to those that embrace color.You want to create an identity that is all your own. I have seensome great ideas where one used tulle in 1-2 colors wrapped about thepoles of their canopy or incorporated astro turf into their displayto sell garden art.


My final thoughts. In designing your booth, it is important to havea booth that regular customers will recognize, but at the same timecreates a buzz that your items are fresh and that you do offer newart/craft work at each show or it varies from season to season. Think back to past shows and booths you have seen. Are there booths that seems stale because it doesn't change.Don't you get the impression that they sell the same thing over andover, year after year because their booth display is the same year after year? Don't be the owner of the boring booth! The next question in this series divesinto developing a booth theme as well as how to find booth displayfurniture and what kind is ideal for each medium. Stay tuned...

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Tips On How To Draw Customers Into Your Booth

Posted by Michelle Sholund on August 1, 2009 at 1:28pm
The start of a sale at any art fair begins with getting customers to notice your booth. What is the best way to attract customers to your booth? Here's just 6 tips that could work for you.1. Flowers. Nice landscaping can go a long way to sell a house. Flowers on a tables in restaurants put people at ease. So why not use flowers to your advantage. Last year I have used 2-4 planters with real planted flowers as anchors for my canopy. The idea came to me as I couldn't stand looking at cinder blocks or milk jugs while I sold at fairs. When I started using the planters - the first thing customers saw "Oh, what beautiful flowers" and came closer to take a look. Guess what happens next - they look in the booth and and enter it. So, perhaps planters aren't for you, what about a simple bud vase with your state flower, rose, wildflowers placed in areas you want to draw people's attention or fake flower garlands draped around an easel of your best 2-D art work?2. Large format photography. Ever find yourself driving and NOT take a second to see what a billboard advertisement was all about? The same idea can be extended to those who walk up and down aisles at fairs. Anything big draws the eye and for artists, this works like a charm especially for those who sell jewelry or anything small in size. For about $20, take a good photo of your best selling piece to a Ritz Camera (or other photo developer) and or get it framed or made into a banner and you are set.3. Good lighting. Remember the saying, "like moths to a flame"? Well good lighting in any show booth will draw customers in like moths to a flame. Darkness, shadows, and dim spaces is a natural deterrent - gets customers thinking about dark alleyways where danger could be around the corner. If people can't SEE what you make and sell, then isn't it only natural to pass one booth up for one that is well lit? Desk lamps, strings of Christmas lights, clip-on display lights, good display lamps, etc. all can work and some work better than others all depending on what you sell. Although some fear the money to fork over for electric, hauling lights and so on is too costly, I can tell you it will at least increase your sales 25-30% if not more - I am one of those who can vouch for this tip .4. Color. Commercial products in today's market place have great bright color branding - Yankee Candle, Victoria's Secret, Coca-cola, etc. I often see "cookie cutter" booths at every show - white canopy, white backdrops, white table coverings... While we can't help that fairs require white canopies and they are so easy to find, something as simple as colored table coverings, flower garlands hiding the legs to a booth, colored curtains/backdrops, simple colored scarves accenting jeweled toned necklaces, painted wooden shelving, and so on all are simple, inexpensive ways to add color to a booth. A splash of color in a sea of white (or black) will surely catch customers eyes as long as it is soft and not too bold.5. Banner. Banners do not have to be big, full of color, or expensive. Office supply stores who have a copy/print area or places online like Vistaprint can help help you make up any kind of banner you want all in the name of getting noticed. Two lines of writing such as your business name and website or tagline can truly make a booth stand out. It has a billboard effect, but also tells customers in a matter of 3 seconds I SELL POTTERY (photography, oil paintings, candles, jewelry...). This will help weed out lookie loos and drive serious shoppers into your booth.6. Demonstrate. Every show I have attended where someone demonstrates how their work is made - it draws a crowd. This idea appeals to the "mob" mentality where if one person stops to watch, others follow suit because they see one or more doing it too that it must be something interesting. Demonstrating is also a simple way to start selling without customers catching on. To show and tell a show patron how pottery is shaped and molded, watching a painter make a blank canvas flow with color, or how the sound of a hammer striking metal to form iron work is something people just don't see every day. Doing so also authenticates your work - they will never question "do you make this or is it handmade"? Can't demonstrate at a show - see point #2 - a large format photograph of you in action working away in your workshop also works just as well.I wanted to add this tip as I have had people asking me this question and recently posted it on my blog. I thought others here may benefit from the knowledge. If you like this post all I ask is to leave a comment on my blog - www.quickcraftartisttips.blogspot.com . I want to encourage everyone though to share their tips. Have you tried any of these tips and they did or didn't work - I (as well as others I am sure) want to hear it. Thanks so much for reading!- Michelle, By the Bay Botanicals, www.bythebaybotanicals.com
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Exude Success

Posted by Michelle Sholund on May 16, 2009 at 3:12pm
Exude Success After putting some finishing touches on a art/craft business presentation I realized an overall theme occurring - exude success. Since the economic down turn (and even before that) I have seen countless craft artists get caught up in lively discussions in aisles at shows about the economy and how shows aren't what they used to be. I have noticed more and more craft artists are neglecting how important it is to obtain a "professional" appearance of their booth to attract customers - from new people just getting their feet wet to the seasoned vet who does the same display year after year selling the same thing year after year to boot. Tell me, have you seen those who just look like they threw in the towel before the doors open to the event? Maybe these people fall into a habit of doing Sudoku puzzles, or better yet ready to pounce on the next unsuspecting customer praying this is the person who will buy something expensive. I don't want to burst anyones bubble, but we are in control of our own success when it comes to our own art/craft business. If people are experiencing lulls in sales - of course it could be the economy and many other reasons, however if you are not putting your best foot forward then you are not exuding success. Why Exude Success? When it comes down to it people will buy from those who are successful or appear to be successful. It is almost like a popularity contest without the drama. When you see people in ones booth it is usually because there is something going on there that no one else is offering. Next time you go to a show observe the dynamics of what is going on in each and every booth around you. Notice who has something unique, what makes some displays attract a lot of people while others don't, and what are each booth owners attitude like. It shouldn't take long before you see it - the dividing line - booths with energy and booths without energy. Creating a happy vibe will in fact attract people who then pick up on that positivity which builds and builds where before long one person starts to buy something and the more follow. So, in a sense, if each craft artist would take the time to exude success using their time wisely at shows they too will find sales and others wondering what does he/she have that I don't. How to exude success: 1. Be positive. If your day starts off bad, let it go, take a deep breath, move on. You don't need to be super perky as if you had 5 cups of coffee, but doing something like smiling, WELCOMING people into your booth, offering suggestions or help, all goes a long way in winning a customers confidence and trust. 2. Dress for success. First impressions means the world of difference when it comes to customer shopping. The way you dress directly affects the way people perceive your work. The little things like trimming beards or shave, putting on a bit of make-up can go a long way especially with a great shade of lipstick, and of course dress casually and for comfort all goes a long way. It scares me when I have see some sweaty men putting up a booth and then start selling with major b.o. and sweat stains. I have observed women with the most messiest of hair dos and no make-up complaining about how their sales are so poor OR question "why are so many people trying to barter with me?". 3. Make your booth pop! Are you selling at an art fair or at a flea market? Think of all the things that makes one show more elite than the other and you'll see it is all about the way the art work and craft is displayed and merchandised. Find a happy medium where you don't get people commenting more on how beautiful your booth is than your work. And on the other side of the spectrum that if the booth is too plain where items are just sitting on one table with no style or class you also will loose customers attention. Just think - your booth is much like a mini boutique and when people shop at boutiques and nice retail shops - they want that experience. When store names like a Godiva Chocolates, Crate and Barrel, or The Gap you automatically think about what they sell and how it is presented - the same should go for your work/business. Using good lighting, a styled theme, organized merchandising where your products are on different eye levels and more should be everyone's goal. The one thing that can make or break ones booth is to have it look like all the rest at the show - think about ways to make it memorable and you will surely find buyers verses passersby. 4. Use positive language. I usually get customers and other craft artists, when I do shows, ask, so how are sales today? I usually say "its too early to tell" or "I have made some sales, but I won't know until the end of the day". Whenever someone asks a question they are testing you to see if you are more successful than the others they have encountered that day. If the weather is at least nice (and sales aren't) mention how you can't remember such a good day as today and to thank customers for coming out in such nice or bad weather too - changing a situation to a positive one. If someone shrieks about something they think is over priced, calm the situation and explain what makes the piece unique and why people buy it, never giving into their opinions. Just as there are many situations that could result in negative responses, figure out ways to make a negative situation good. 5. Have realistic expectations. I am referring to setting the the bar too high regarding expectations that could result in loosing focus on the prize. Set simple and realistic goals when doing shows or in handling business decisions. The more you are able to complete simple goals the better you will feel when it comes to your overall businesses success. You can't expect every customer who enters your booth to buy, every show can't be successful (even if past shows were always good), and every show can't always be just right for your product. The sooner people realize nothing in life is guaranteed and each person holds the key to their own success, the more likely you are achieve any goal you have your mind set on. I am a big advocate of good customer service because you want people to have a good time, have a memorable experience to want to come back, don't you? There are so many times I see a snowball effect when one upset customer or artist rants to another thus creating and uninviting aura, an almost a dead zone where no customer would venture into. The sad thing is many don't even notice it happening and blame it on other factors when the most obvious answer is right in front of them - how their inability to exude success hinders their own success. As we move forward in our art/craft show seasons, don't let the economy or other factors greatly affect how your shows will go as you can exude a positive successful business in times of uncertainty. Please think about some of these ideas and try to apply just one to your own craft business. You may be surprised to see that if you do exude success you will find success. Check out more topics like this on my own blog - www.quickcraftartisttips.blogspot.com ! Thanks - Michelle

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