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Horrible new Zapp format! Very difficult to use! Why was this done?

I always went to upcoming months on calendar to see upcoming applications due highlighted in red, now I see maybe 8 in a month.  Very difficult , impossible in fact.  Larry, can you  help?  or anyone?

how are other people faring with this new format?

Would appreciate any feedback, thanks.

Views: 838

Comment by ZAPPlication on September 26, 2019 at 1:04pm

Hey Mark,

Thanks so much for your comments! We are tweaking the calendar in a manner similar to what you describe. That version won't be available on mobile, but as you said, if you're using your computer, you will be able to see more things at a glance. 

I do appreciate the feedback. If you think of anything else, don't hesitate to reach out.

-Christina

Comment by Jeri Vitello on September 26, 2019 at 1:04pm

I want to thank you for answering my question of "why the change".  I can appreciate your business decision.  And if you are open to tweaking, here is a suggestion.

When in the applying to shows field, there is a "more event info" link.  When you click that link there is a "return to events" link.  However, that link takes you to participating events, NOT back to Apply to show; the field one was in.  Even the back button takes you to participating events.  That said, you are then required to go to MENU, Apply to Shows and reenter your filter criteria.  Pretty cumbersome when all I wanted to do was go back to the screen I was in before I hit the more event info link.

If I am doing something incorrect, please let me know.  Otherwise, would you consider making it easier to go back to the original field from the event info link screen?

Thanks for listening to our suggestions.

Comment by ZAPPlication on September 26, 2019 at 7:32pm

Hi Jeri,

That's a great point. Believe it or not, the site has always functioned that way. The tricky part is that Participating Events lists all shows on ZAPP, while Apply to Shows is a filtered version of that list that displays only events that are currently accepting applications. Because the event info pages are publicly viewable (you don't have to be logged in to see them), that link right now goes back to the page that non-logged in users see (because non-logged in users don't see Apply to Shows). 

You can click the "back" button in your browser to return to apply to events, and while it won't retain your search criteria, you will be in the section you want to be in. I definitely appreciate this feedback, and we'll discuss ways to make that smoother. I totally understand the issue with that workflow right now. Thanks for bringing it to my attention!

Best,

Christina 

Comment by Patricia Zabreski Venaleck on September 30, 2019 at 9:59am

I can’t even log into it.

Comment by Steve Sawusch on September 30, 2019 at 10:57am

Did you test out printing the information for a show? I need to document the contract terms when I apply for a show. On firefox, almost nothing prints out and on chrome/edge, information is covered up by the menu bar. You need to adjust the CSS for print. Also, hide the up arrow on print.

Comment by ZAPPlication on September 30, 2019 at 4:18pm

Hi Patricia,

Thank you for also emailing us! We responded to that email but please let us know if you are still struggling to log in. 

Best,

Julia

Comment by ZAPPlication on September 30, 2019 at 4:24pm

Hi Steve,

Thank you for bringing this issue to our attention! We are working on it, however, currently, you will need to copy and paste the contract terms into a Word or Google document and print it from there to ensure no information is covered by the header. We apologize for the inconvenience around printing. 

Best,

Julia

Comment by Andrea Olson on October 1, 2019 at 10:07pm

The new system is so much hard to view and use.  

I hope they will provide a choice between the old and new systems.  I think most of us would prefer to use the older one.

Comment by Laura MacNaughton on October 6, 2019 at 9:24pm

Still having difficulty working with new Zapp format, especially  the calendar and the display of your "my zapplications".

Thought I had read that Zapp was considering giving artists the option of using the new callendar format or the old.  Also difficult to find particular shows you are interested in- they used to have "participating events" which was so helpful. 

Still frustrated and feeling stymied by the new format.  Pls make some changes, Zapp!

Comment by ZAPPlication on October 7, 2019 at 6:11pm

Hi Andrea,

While we will not be offering the old system, we would be happy to address your concerns – particularly if you are having difficulty using the new site. To get the quickest response, and to help us categorize your feedback, please email us at contactzapp@westaf.org.

Thank you,

Julia

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