Call for Artists, Making Money at Juried Art Fairs, Craft Shows and Festivals

Problems with Square releasing my money-anyone ever heard of this?

Has anyone ever had this happen- I have never heard of this.

I did a show over last weekend, went to square site today and see that I must verify my business. They have all of my funds on hold from last weekend's show with no explanation, and no instructions on how to fill out this form.

I have not received any emails from them and no other info.

When I called the number I have for Square, it says that I am not set up to have phone help.

I emailed and got a response that it may take up to 3 days for them to get back to me,

Anyone else- ever?

Thank you!

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Permalink Reply by Jeff Wise on July 21, 2018 at 3:49pm

Really sorry this happened to you. First that I have heard of that happening.

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Permalink Reply by Judy Christian on July 23, 2018 at 12:28pm

Ok I am back to being a fan of square.

Square got back to me by email, and gave me detailed instructions on how to reconcile my processed cards, very helpful. I see where I thought I had an error but actually didn't.

I read somewhere that they realized that they needed to up their cust service, and it seems like they did. Yay.