Art Fair Insiders

Call for Artists, Making Money at Juried Art Fairs, Craft Shows and Festivals

vicky lilavois
  • Female
  • Altamonte Springs, FL
  • United States
  • clay - porcelain, stoneware and…
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  • Albert Jonas
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  • Teri Causey

vicky lilavois's Discussions

Has anyone been asked to exchange an item purchased at a show?

Started this discussion. Last reply by vicky lilavois Apr 17. 31 Replies

I sell jewelry in many color combinations.  A customer will be coming to my home to exchange the piece she purchased because the colors did not match her outfit as well as she thought.  If anyone has…Continue

Englewood Rotary Fine Art Spring Festival in Florida - Good/Bad?

Started this discussion. Last reply by vicky lilavois Feb 14. 6 Replies

 Has anyone participated in this show.   If so please share your experience. Thanks Continue

 

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vicky lilavois received a gift from Connie Mettler
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2012 supporter

2012 supporter

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Friday
vicky lilavois commented on Connie Mettler's blog post Prizewinners at Melbourne Art Festival
"I too think the show was top notch.   Sadly I did not do well.  My spot was at the end of a small side street (Vernon).  By the time people got to that section of the show they had already made their purchases.  My total sales…"
May 2
vicky lilavois replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"Sheila, that was an excellent way to handle that situation.  And you had every right to be irritated. "
Apr 17
Sheila Evans replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"I had an acquaintance who lives across the country visit my studio and buy a pastel from me a few years ago. I gave her a significant friends and family discount, and shipped the piece to her. Even though I included a pre-paid return label in my…"
Apr 17
Andrea Robinson replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"Once she cools down, I would first ask how she wants the problem solved.  If it's a reasonable solution, run with it.  Otherwise, my first instinct is to get the ring back and refund.  Reimburse her for the postage if you have…"
Apr 17
Karole Bowlds replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"Sounds like a good plan! I  use my down time (Jan-April) to work on new design ideas, research shows and plan my show schedule, and booth layouts, for the upcoming season.  We are just starting to gear up for outdoor season- May through…"
Apr 1
Teri Causey replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"I will..she is bringing it back in May when I finally have some time off... I set aside a time period when I don't have shows paid for to work on special orders and "special circumstances" like this."
Apr 1
Karole Bowlds replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"This should be interesting!! Let us know... and post before and after pix!"
Apr 1
Teri Causey replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"I just had a customer call me and want to pay to get a table redone.  She admitted that it has been outside in the elements for 15 years.  I was astounded that it made it this long!  I told her it might just be time for a replacement…"
Apr 1
Karole Bowlds replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"If it is an even exchange, then absolutely not a bad practice. I have had husbands and kids purchase something for wife/mom, and she may call or return the next day, because size, or color was an issue. If it was size, I just create the item in her…"
Apr 1
Alison Thomas replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"I get fully 50% of my pano print sales back for an up sell to framed.  This is after informing them at the show that framers charge a lot more than I do because they make their money selling frames and I make my money selling art and these are…"
Apr 1
courtney gillen replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
" True story --  I was helping a jewelry artist at the Smithsonian craft show a couple of years ago. A woman came to the booth and said she had purchased a pair of the artists earrings at a consignment store, ( one of those stores where…"
Mar 31
Karole Bowlds replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"I would replace it with plate or offer her a price to replace the plate with gold or gold fill and explain to her the proper care for jewelry. it sounds as if she put it on that day she bought it and has never removed it til now. All jewelry needs…"
Mar 30
vicky lilavois commented on Julie Salvetti's blog post Boca Grande Art & Wine
"Thanks Nancy.  See you this weekend at Englewood."
Mar 28
vicky lilavois commented on Julie Salvetti's blog post Boca Grande Art & Wine
"What state is this show in???"
Mar 28
vicky lilavois replied to vicky lilavois's discussion Has anyone been asked to exchange an item purchased at a show?
"Thanks Linda and Diane for the good advice."
Mar 24

Profile Information

Your Medium
clay - porcelain, stoneware and polymer
Years in the Art Fair Business
off and on since 1977
First show ever
too long ago, can't remember
What is your website?
http://thingsofclay.com and VincenzaStudios.com
What are the best things about art fairs
human interaction
freedom of being self-employed
connecting with other artist
getting full price instead of wholesale
Best show ever and why
winter park sidewalk art festival - high caliber artists, great sales, nice location and close to home
Worst show ever and why
small show in ft. lauderdale fl. can't remember the name but it was on a very busy street and apparently the show promoters thought that was enough "advertising" as they did nothing else to promote it. I sold two pieces to other artists.
Who referred you to ArtFairInsiders.com? Please be specific.
another artist...can't remember which one.

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At 11:00pm on May 31, 2012, Connie Mettler gave vicky lilavois a gift…
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Thanks so much for your generous support!
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At 12:51am on May 15, 2011, Connie Mettler said…

Welcome to ArtFairInsiders.com, Vicky.  I'm pleased to see you here and look forward to having you as part of our community.


When you have a chance, please add a photo of yourself and stop by the "Discussions" area to introduce yourself to the rest of us. We all look forward to your participation here. Also, visit the "member map" and add your location. We have a lot to offer one another, experienced and newbie alike. Let's make this a dynamic site!


We also ask that all new members take a few moments of their time to read the code of conduct. You will find it at http://www.artfairinsiders.com/page/code-of-conduct. There are a few guidelines that all members will need to follow because , as in any social community, we all need to work together.

Best wishes,
Connie Mettler


p.s. The best way to make this system easy to use is to click on the "Follow-Email me" link at the bottom of each Forum discussion that interests you. That way the system will email you automatically whenever anyone responds. It's a great time-saver.

 
 
 

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